Showing posts with label Call Center. Show all posts
Showing posts with label Call Center. Show all posts

Wednesday, July 18, 2007

Call Centers

There are lots of misconceptions about call centers and the people working in call centers. Most people think that working in a call center is not a good career option... Some students would not opt to work in a call center after graduation because they think that call centers are for individuals who are not competitive enough in their field, and, call centers do not have clear avenues for career development...

Sigh...
It takes first hand experience to really know what happens in the call center industry...
I am now working in the field of IT/Networking and I believe that we cannot judge an industry if we do not have enough knowledge/experience in a field.
First and foremost not all call centers are alike... some call centers do not have the same standard as others do... probably one of the reasons why call centers are gaining the "last option" cliche is because of low standard call centers where industry rejects usually fall. Second, international call centers transact globally providing world class training to its employees, and lastly, call centers provide competetive compensation packages as compared to other companies/field.

Ask me... I have more than a hundred reason why...



This is Osirus Whiz signing off...